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Replacements and Upgrades

If you need to replace a Lutron product, or if you want to learn about upgrading or adding to a Lutron light control system, we can help.

Replacements Parts
System Upgrades
 

Replacement Parts

Stand Alone Controls

Lutron stand alone controls can be easily updated or replaced through our online store. Choose from our wide selection of dimmers and switches, fan controls, sensors, timers, wallplates, and accessories. Our line of eco-friendly products, eco-home, is also available online.
Visit LutronStore.com

 

Residential or Whole Home Systems

Upgrading or replacing a whole home system can reduce your home's energy usage and enhance its overall beauty and comfort. Our innovative technology keeps your house on the cutting-edge of modern living.
Contact a local provider
 

Commercial, Whole Building Systems, Ballasts, and Sensors

Replacement parts. If you are experiencing a problem with your system, ordering a replacement part is a very simple process. Contact a Parts Specialist about ordering replacement parts at +1.800.523.9466.

Speed up the process by having the following information ready:

  1. Lutron job number: A 5- or 6-digit number on the front of any dimming panel (labeled as "J/N #"), on the As-Built drawings, or on system submittals. lf your system was manufactured prior to 1992, the panel label will have a "Pre-System #" or "Serial #."
  2. Part number: This number will be given to you by Tech Support, or it may be found on the part you're replacing. lf you have not spoken to Tech Support, a Parts Specialist can help you find the part you need.


Spare parts packages. Having common replacement parts on hand at your facility can minimize downtime in the event of a system failure. Replacement dimmer cards are often installed in minutes. The 24/7 Lutron Tech Support team will walk you through the process.

We can recommend spare parts based on the specific configuration of your system and any unique requirements you may have.

For more information, request a commercial systems parts quote or call +1.800.523.9466.

If you need technical assistance choosing your replacement part, contact technical support online or call +1.800.523.9466.

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System Upgrades

Software Upgrades

The software for our light control systems is constantly being enhanced, based upon feedback and suggestions we receive from our customers. Enhancements include more intuitive user interfaces and energy-saving features. In most cases, system software can be upgraded in just 1 day. Contact a Replacement Systems Specialist to see if upgrades are available for your system.
 

Hardware Upgrades

By upgrading, your existing system can achieve better performance, reliability, and aesthetics. 
Upgrade almost any component of your system, from keypads to control panels. Contact a Replacement Systems Specialist for more details concerning your specific system.
 

Full System Upgrades

Upgrading or replacing your existing system to take advantage of new features can lead to more productive environments, happier customers, and reduced electricity bills. Studies show that office buildings expend 39% of electricity on lighting alone (EIA Commercial Office Buildings Energy Consumption Survey, 2003 data, released in 2008). Start saving energy where it counts most.

Our specialists can review the equipment you have, work with you to determine what capabilities and features you want, and propose comprehensive solutions for your light control needs.

Let us help you explore the possibilities. Contact a Replacement Systems Specialist online or call +1.800.523.9466.

Please read our Replacement system & upgrades FAQs for quick answers to some frequently asked questions.

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