Online Customer Service
Customer Assistance

Contact Us

Lutron's First Principle is to Take Care of the Customer with Superior Goods and Services. If you need assistance, please feel free to reach out to our Service Team and they will be happy to help.


US & Canada

1-844-LUTRON1 (588-7661)
Customer Service
For questions on Lutron products,
pricing, where to purchase etc.
custsvc@lutron.com
Mon-Fri 8am-8pm EST
Technical Support
For questions on the installation,
programming & troubleshooting
of Lutron products
www.lutron.com/support
support@lutron.com
24/7
Customer Satisfaction
To request assistance or provide
feedback about a Lutron product,
installer or service
customersatisfaction@lutron.com
PR / Media Requests
For the most recent and up-to-date
company information
Media & Press Center
mediarequest@lutron.com