Commercial Applications

Case study: Red Robin Restaurant

The challenge was to deliver a restaurant lighting system that is flexible enough to change with the needs of the property, that is completely reliable, and that supports the identity of a national brand.

Lehigh Valley Restaurant Group, a $47.1 million franchisee of the Red Robin restaurant chain, opened its first property in Allentown, Pennsylvania, in 1993. Since then, the company has seen significant growth, expanding to 15 properties with two more on the way. Serving the Eastern portion of Pennsylvania, the Lehigh Valley Restaurant Group is committed to delivering the unique customer experience that has made the Red Robin brand such a success. And delivering that experience starts before the restaurant is even built. It starts with the design: the location, the floor plan, the lighting.

Lehigh Valley Restaurant Group opened its Saucon Valley, Pennsylvania location in October of 2006. The property was situated in an ideal location: an outdoor recreation center surrounded by corporate office parks and residential neighborhoods. The company’s Director of Design and Construction, John Williams, understood the importance of delivering a flawless project.
Red Robin Exterior Lighting

Additionally, he knew that waste in construction costs would eat directly into the profitability of the restaurant.To discuss a lighting system that could assure him the highest quality and reliability as well as low installation costs, he contacted Maureen Flowers, Strategic Market Manager for Hospitality at Lutron Electronics. “Early involvement with Lutron was one of the most important factors in the ultimate success of the system,” said Flowers, “because it allowed the Lehigh Valley Restaurant Group to take advantage of the best functionality of the system. We learned as much as we could about the restaurant. We found out how important automation is in a restaurant like this, so we wanted to deliver a system that required as little intervention as possible by the staff. Restaurants typically only use lighting control systems on the dining room floor, but we asked how best can we support the property as a whole.”

Discussions with the design team led to the selection of LCP128, an integrated light control solution that unites all lighting circuits — switched and dimmed, interior and exterior—into one simple system. The LCP128 system is designed with restaurants and retail establishments in mind, providing numerous control options for unprecedented flexibility. Individual lighting patterns can be controlled with an astronomical time clock, occupancy sensors, daylight sensors, or manual wall stations to meet the specific needs of each property. LCP128 is also simple to use, allowing users to override the scheduled lighting operation easily with an integrated menu-based LCD programmer or remote mounted wall stations. Plus, the panels come pre-wired to reduce installation time and material cost. Each integrated panel contains circuit breakers that help eliminate redundant hardware, so contractors have fewer components to install. LCP128 reduced construction costs at this Red Robin by allowing light control to be located in one system instead of three separate panels, which had been required at other properties.

“The LCP128 system is a perfect fit for our property because it pulls everything about the lights into one place and we can program it from there,” said Williams. “It’s just a very sophisticated system.”

Red Robin Reception
In the early morning, lights are on in the kitchen but not in the dining room, allowing back-of-house staff to begin prep work for the day without wasting energy by running the lights elsewhere. As the day moves on, the lighting dims based upon the needs of the restaurant.

There is a day scene for the dining room, and an evening scene that includes exterior lighting. Each scene transitions seamlessly into the next. At the end of the day, the system does a sweep of the facility, turning off all unnecessary lights and leaving on a nightlight, making the system as efficient as possible.

“The best thing we can say about it is that we don’t notice it at all. It’s back there, and it’s working, and the restaurant looks great,” said Williams. Tucked away in the back of the restaurant, an easily overlooked benefit of LCP128 is how little wall space it takes up. “Having fewer panels also increases back-of-house space, which is especially important for smaller restaurants where space is at a premium,” said Flowers.
Red Robin Table and Booth

“At Red Robin, we’re most interested in creating a memorable experience for our guests, and that involves every aspect of the restaurant,” said Williams. “The lighting is essential because it sets the ambience. And because the system runs automatically, the servers are able to focus on the customers.”
LCP 128 Perfect for retail, restaurants, and more, LCP128 features automated presets and convenient control of all dimmers and switches on the job.
Learn more

Products Used in This Project LCP128

Download the PDF English