Service
 

On-site Services

For more information, please choose from the list of specific on-site services below. If you do not see the lighting system service that you are looking for, please contact your local Lutron office.

System Optimisation

Optimise your current Lutron system to get the best performance for your project. Learn more

System start-up

Start-up occurs upon completion of installation. Typically, an electrical contractor will contact Lutron for scheduling. We require at least 10 business days to schedule a system start-up. Schedule a visit

Reprogramming

If your lighting preferences or needs for a space have changed, a Lutron Field Service Engineer can visit your site to reprogram the lighting to your requests. Learn more, read about our system optimisation service.

Training

If staff turnover leaves you without properly-trained employees, Lutron can help. When you reach a Scheduling Representative, mention your interest in system training. For a training agenda regarding your system, please contact your local Lutron office or eatraining@lutron.com.

Scheduled maintenance

To keep your system working at optimal performance, Lutron offers scheduled and preventative maintenence. In addition, we provide several service plans  that are customised to your building requirements. Please compare the services, and decide which option best suits your needs.

Commissioning agent walkthrough

A commissioning agent walkthrough is intended for clients applying for LEED certification. During a walkthrough, a Lutron Field Service Engineer will demonstrate lighting system functionality for your commissioning agent. Contact us to schedule an appointment with one of our Field Service Engineers.

LEED documentation

Lutron can provide documentation to help facilitate the LEED certification process.  Contact your local Lutron office.