Documentación técnica y soporte
 

Guías para el usuario y videos

Buscar guías para el usuario y videos en el archivo de Lutron. Utilice los siguientes menús desplegables para encontrar la guía o el video correspondientes a un producto o sistema en particular.

 
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Many systems include an initial service plan that covers labor and an 8-year limited parts warranty. (See charts below.)

To supplement or extend this initial coverage, Lutron offers service plans that provide up to 10 years of full parts and labor coverage.

Garantía de Sistemas Comerciales (Inglés(.pdf), 75 kB) Warranty Contact Information (PDF, 31 kB)
With Lutron start-up
System component Part coverage Labor coverage
Lighting control equipment (excluding parts listed below) 100%, first 2 years
50%, years 3-5
25%, years 6-8
100%, 2 years
Ballasts 100%, 5 years None
Computer/laptop/PDA 100%, 1 year 100%, 1 year
Shades 100%, first 5 years
50%, years 6-8
None


*See terms and conditions, labor coverage and prorated parts coverage dependant on type of warranty purchased.

Without Lutron start-up
System component Part coverage Labor coverage
Lighting control equipment (excluding parts listed below) 100%, 1 year None
Ballasts 100%, 3 years None
Computer/laptop/PDA 100%, 1 year None
Shades 100%, first 5 years
50%, years 6-8
None


Request commercial warranty and service plan information online , or call us at 1.800.523.9466.
Read the overview of our service plans for commercial projects.
 
Para obtener más información póngase en contacto con un representante del servicio al cliente. También puede llamarnos al +1.888.LUTRON1 (588.7661).